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Due to manufacturer's restrictions we are unable to ship New Balance products to Great Britain.
If you have any questions please call us on: +44 (0)1274 530 530 or email: firstname.lastname@example.org
New Balance products
Products between £8.49 and £11.49
Lightweight, breathable, and constructed from recycled materials, the New Balance Momentum Running Vest is the ideal choice for the eco-conscious runner.
Yes, provided it's in perfect condition with labels intact and you return it within 14 days of receipt. Please see our Returns section for more information about how to return.
No, there's no need to contact us before returning your parcel.
Yes, you will need to pay the return postage costs. We also advise that you make sure you have sufficient postal insurance, just in case your parcel goes missing on the way back to us.
Unfortunately we're not currently able to collect returns - you will need to post your item back to us.
No, we'll cover this cost - we won't charge you any additional postage for sending an exchange. We'll send your exchange using standard delivery.
We aim to despatch your replacements within 24 hours of receiving your return, then our usual delivery times apply.
We'll try our best to process your refund within 24 hours of receiving your return but please allow 7 days for busy periods. Don't forget that once we've processed your refund, it can take up to 72 hours to show up in your account.
We'll refund you via your original payment method, except in the case of postal orders where we'll refund you by cheque.
Yes, provided you return them within a reasonable time after purchase and they're in perfect condition. We're unable to issue refunds for items returned outside of the 14 day period but we can exchange your item or give you a credit note.
Yes, please return them in the usual way and we'll take a look at them. Don't forget to include all of your details plus any information you think might be helpful. If your item has a manufacturing fault, we'll exchange it for you or give you a refund.
Unfortunately, personalised items are non returnable unless they're found to be faulty.
We understand that sometimes you'll need to return items to us and we've made this easy, fast and simple.
Our no quibbles returns policy means that if you're not 100% happy with any item we send to you, we'll happily exchange or refund it for you.
When you receive your item you have up to 14 days to change your mind and send it back to us.
We'll exchange or refund all items which:
Your statutory rights are not affected.
Wrap securely in a bag or paper, taking care not to damage the product packaging and post to:
Please enclose your invoice, letting us know what action you would like us to take, eg. exchange or refund. This will help us to ensure we process your return quickly and efficiently.
You'll need to pay the postage costs to return your parcel. We recommend that you ensure you obtain sufficient postal insurance in case your item goes missing on its way back to us.
If you have any enquiries about returning your item(s), please feel free to email us at email@example.com
If you find a fault with your item, send it back to us and we'll take a look at it as soon as we can. If we find a manufacturing fault, we'll happily replace or refund it.
Faulty items should be returned within a reasonable time and preferably in a clean and dry condition. Please enclose all your details and a covering note explaining the fault and any other useful details. We'll try to get back to you within 24 hours of receipt of your parcel, although during busy periods this may take slightly longer.
Occasionally, if we're struggling to locate a fault, we may request a second opinion from the product manufacturer.
Select an alternative delivery country below to see our shipping rates for other countries
Below, the image will guide you through the types of New Balance shoes you should go for depending on your needs.
N2 technology allows for less material underfoot, while delivering cushioning scores equal or better than shoes with traditional midsole heights. Giving you a more lightweight shoe with the same great cushioning.
Sure Lace technology secures the shoe laces better, providing added mid-foot support to keep the shoe snug around the foot, improving fit, comfort and performance.
N-Durance is a carbon rubber compound designed for maximum outsole durability, helping your shoes to last longer in high-wear areas.
Phantom Liner provides the runner with a seamless upper fit, reducing abrasion and increasing comfort with a sleek finish.
N-Fuse is a dual-layered cushioning foam which contains a soft foam on top for superb shock attenuation and a firmer structured foam underneath which increases stability and prevents side-to-side roll of the heel.
Abzorb is a highly cushioned pad unit which sits under the heel which provides superb shock absorption, reducing impact stress for each time you heelstrike.
Offers ultimate cushioning benefits through its polymer structure and unique cored design. An improved level of resistance to compression set provides optimal durability.
Dynamic Transition System combines Abzorb foam with Abzorb SBS to provide optimal cushioning and a smooth transition from heel-strike to forefoot.
Prevalent in New Balance's top level shoes, the Full Length Abzorb Strobel Board ensures a cushioned step all the way through the running cycle from heel to forefoot. The Strobel Board works to great effect in ensuring shock displacement and offering a luxury cushioning feel.
A resilient engineered elastomer designed to provide great shock absorption and response in the heel and forefoot for an optimal ride.
The medial post in New Balance shoes acts to ward against over-pronation. A hard splint structure on the medial side of the foot, helps to stop the foot rolling during the running cycle.
Stability Web is a mid-foot support that provides superb arch support that's rigid and strong which reduces stress on the Platar Fascia and encourages forefoot reflexiveness.
An adjustable internal liner that is integrated into the lacing to provide a custom fit and securely hold the foot in place.
A protective flexible layer, mainly used in New Balance's trail collection, that defends the feet from rocks, shock and sharp objects that you encounter on the trail, minimising pressure and dispersing shock energy.
Superior fabric keeps you dry and comfortable by managing moisture transfer.
A water evacuation system that contains peripheral perforated ports which allows moisture to escape, keeping your feet comfortable and dry in any wet conditions.
Acteva Lite is a lightweight cushioned midsole which is 24% lighter than traditional EVA compounds, whilst maintaining it's superb cushioning.
Acteva UltraLite is 12% more lightweight than Acteva Lite, offering optimal lightweight performance.
A TPU (Thermo-Plastic Polymer Unit) posting system built to minimise rear-foot movement that when combined the TS2 system achieves superb motion control.
An innovative foam compound which provides the same responsiveness and durability found in heavier foams.
A dual-use outsole tread which combines both trail and running design for use on and off-road.
Below is a list of videos that show the leading technology that New Balance have developed that is used in thier award winning products...
Video - A New Balance Video explaining their Abzorb midsole cushioning technology - click here.
Video - A New Balance video which explains their Abzorb DTS - click here.
Video - A short video explaining New Balances Abzorb Ex midsole technology - click here.
Video - A short video explaining New Balances Sure Lock lace system - click here.
Video - A short video explaining New Balances TS2 support system - click here.
Video - A short video which explains New Balances Stability Web and what it does. - click here.
Video - A short video which shows how New Balances N-Grip outsole works - click here.
Video - A technology video from New Balance which explains their N-Fuse midsole technology - click here.
Video - A video explaining New Balances Abzorb FL midsole technology - click here.
Video - A video explaining New Balances N-Lock support system - click here.
Video - A video from New Balance explaining their Acteva technology - click here.
Video - A video from New Balance which explains how their Rockstop technology works. - click here.
Video - A video from New Balance which explains their Rollbar technology. - click here.
- A video which explains New Balances Abzorb SBS cushioning technology - click here.
Below is a list of the technology involved in trainers within the New Balance Running Range:
Video - New Balance 1061 Running Shoe Technology Explained - click here.
Video - New Balance 1062 Running Shoe Technology Explained - click here.
Video - New Balance 1223 Running Shoe Technology - click here.
Video - New Balance 1224 Running Shoe Technology Explained - click here.
Video - New Balance 768 Running Shoe Technology Explained - click here.
Video - New Balance 858 Running Shoe Technology Explained - click here.
Video - New Balance 902 running shoe technology - click here.
Click here for more guides and advice.