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Garmin Fenix 5s Plus Multisport Watch

£599.99


Garmin Fenix 5s Plus Multisport Watch

£599.99

One size - Only 2 In stock

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Due to manufacturer's restrictions we are unable to ship Garmin products to Great Britain.
If you have any questions please call us on: +44 (0)1274 530 530 or email: customerservice@sportsshoes.com

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About

Upsize your goals, not your GPS watch. For athletes and outdoor adventurers, this smaller-sized multisport GPS smartwatch is the high-performance way to beat yesterday and bring your maps and music along. These rugged, premium-crafted watches feature routable color mapping, wrist-based heart rate, storage for up to 500 songs and the Garmin Pay contactless payment solution.

Upsize your goals, not your GPS watch. For athletes and outdoor adventurers, this smaller-sized multisport GPS smartwatc...

Waterproof
  • Product Code: GAR139
  • Colour Shown: Blue
  • Product Description
  • Features
  • Videos
  • Delivery & Returns
  • PayPal Credit

Garmin Fenix 5S Plus Multisport Watch

Upsize your goals, not your GPS watch. For athletes and outdoor adventurers, this smaller-sized multisport GPS smartwatch is the high-performance way to beat yesterday and bring your maps and music along.

Your roadmap to success

Whether you're in the city or on the trail, all Fenix 5 Plus Series watches provide built-in mapping and navigation features to help keep you oriented and on course. Full-coluor TOPO mapping comes preloaded with map data optimised for at-a-glance navigation and location tracking. For runners and cyclists, the device also features Trendline popularity routing, which uses billions of miles of Garmin Connect data to help you find and follow the best trails and routes.

Improved satellite reception

Every Fenix 5 Plus watch features, in addition to the proven GPS and GLONASS compatibility, Galileo satellite reception, to connect even in the most challenging environments. In addition to map-based guidance, each watch also provides advanced ABC (altimeter, barometer and compass) sensors for situational outdoor awareness. The built-in altimeter provides elevation data to accurately monitor ascent and descent for activities such as hiking, while the tilt-compensated three-axis electronic compass keeps your bearing - whether you're moving or not.

Advanced performance metrics

When you're pushing your limits, you need a decisive edge. Fenix delivers with sophisticated training features to monitor your form and performance. Tap into physiological metrics, running dynamics and more to track your workout stats, measure your progress and fine-tune your form. Training status automatically evaluates your recent exercise history and performance indicators to let you know if you're overtraining, maintaining or peaking. You can also view your overall training load, which measures your exercise volume from the last 7 days and compares it to the optimal range for your fitness and recent training history. Special preloaded activity profiles are provided for swimming, running, biking, hiking, skiing, rowing, paddle boarding and more. For added motivation, download advanced workouts and training plans from Garmin Connect.

Compatible with Spotify

You can sync your carefully crafted playlists from select music streaming services, like Deezer, Spotify and more, to your watch for more ad-free listening. So leave your phone behind when you head out for a run or ride, because the music that keeps you moving is right there on your wrist.

Wrist-based heart rate

On your wrist, Elevate wrist heart rate technology lets you monitor your heart rate without wearing a chest strap. In addition to counting steps and monitoring sleep, the watch uses heart rate to provide calories burned information and quantify the intensity of your fitness activities. It also measures your heart rate variability to calculate a stress score that helps you assess what level of activity your body is ready for.

The soundtrack for your sport

Got a power song that gets you pumped up for a race or tough workout? Now you can have up to 500 songs stored right on your watch, for phone-free listening on the go. It's easy to transfer music from your computer and then queue up your favourite playlist for easy listening through compatible Bluetooth headphones (sold separately). You can even sync your carefully crafted playlists from select music streaming services to your watch for more ad-free listening. So leave your phone behind when you head out for a run or ride, because the music that keeps you moving is right there on your wrist.

Pay with a wave of your hand

To help keep pace with your active lifestyle, Fenix 5 Plus devices feature the Garmin Pay contactless payment solution. Use it to pay for purchases so you can breeze through checkout lines while leaving your cash and cards at home. It works just about anywhere there's a scanner for contactless payments.

Stay smartly connected

All Fenix 5 Plus Series models support smart notifications when paired with a compatible device. Receive emails, texts and alerts right on your watch - whether you're on the trail, on the golf course or simply away from your desk. Other connected features include automatic uploads to the Garmin Connect online fitness community, live tracking, GroupTrack and social media sharing through the free Garmin Connect and Garmin Connect Mobile applications.

Premium materials, robust performance

Built for rugged adventures and crafted from the finest premium-grade materials, Fenix 5 Plus Series watches are available in a variety of finish choices, including PVD-coated stainless steel bezel and DLC titanium bezel version. A bright, high-resolution, full-colour Garmin Chroma Display with LED backlighting assures readability in all ambient conditions. And transflective technology that reflects and transmits light at the same time enables the watch face to become even more readable under intense sunlight. For added scratch resistance, a high-strength domed sapphire lens is available on several Fenix 5 Plus Series models.

Custom apps, watch faces and bands

You can customise any Fenix watch with free downloads from Garmin's Connect IQ store. Change your watch face, add data fields or get apps and widgets for information at a glance. There's also a wide selection of QuickFit bands in your choice of premium leather, metal or silicone - so it's easy to mix and match styles to go with any sport or activity. No tools are required to make the transformation. Just swap, click and go. With Garmin, you can add personality to your watch that's uniquely you.

Running power

Add power data to your training by downloading the Running Power app from the Connect IQ store onto your compatible watch. Developed by Garmin Labs, the Running Power app taps into metrics - such as pace, vertical oscillation, grade and even local wind conditions - to determine the amount of power you're applying at the ground as you run. When you know how much power you're expending from minute to minute and mile to mile, you're better able to pace yourself, which can help keep you from tiring out too quickly. The best news? If you already own the right Garmin devices, adding power to your run is free. All you need is a Fenix 5 and one of these accessories: HRM-Run, HRM-Tri or the Running Dynamics Pod.

About Garmin

Garmin use three simple words to describe their products - company, culture, future. As a leading, worldwide provider of navigation, Garmin are committed to making superior products for automotive, aviation, marine, outdoor and sports that are an essential part of customers' lives. Garmin's 'vertical integration' business model keeps all design, manufacturing, marketing and warehouse processes in-house, giving us more control over timelines, quality and service. Garmin's user-friendly products are not only sought after for their compelling design, superior quality and best value, but they also have innovative features that enhance the lives of customers.

Manufacturer Code: GAR0100198723

GAR139
  • Clock features - Time/date; GPS Time Sync; Automatic daylight saving time; Alarm clock; Timer; Stopwatch; Sunrise/sunset times.
  • Sensors - GPS; GLONASS; Galileo; Garmin Elevate wrist heart rate monitor; Barometric altimeter; Compass; Gyroscope ; Accelerometer; Thermometer.
  • Daily smart features - Connectivity: Bluetooth, ANT+, Wi-Fi; Connect IQ (downloadable watch faces, data fields, widgets and apps); Smart notifications; Text response/reject phone call with text (Android only); Calendar; Weather; Controls smartphone music; Plays and controls watch music; Music Storage: Up to 500 songs; Find My Phone; Find My Watch; VIRB Camera Remote; Smartphone compatibility: iPhone, Android; Compatible with Garmin Connect Mobile; Garmin Pay.
  • Activity tracking features - Step counter; Move bar (displays on device after a period of inactivity; walk for a couple of minutes to reset it); Auto goal (learns your activity level and assigns a daily step goal); Sleep monitoring (monitors total sleep and periods of movement or restful sleep); Calories burned; Floors climbed; Distance travelled; Intensity minutes; TrueUp; Move IQ; Fitness Age: yes (in app); All-day Stress Tracking.
  • Fitness equipment/gym - Available gym activity profiles: Strength, Cardio and Elliptical Training, Stair Stepping, Floor Climbing, Indoor Rowing and Yoga; Cardio workouts; Strength workouts; Automatic rep counting.
  • Training, planning and analysis features - GPS speed and distance; Customisable data pages; Customisable activity profiles; Auto Pause; Interval training; Advanced workouts; Downloadable training plans; Auto Lap; Manual lap; Configurable lap alerts; V02 max; Training Status (lets you see if you're training effectively by tracking your training history and fitness level trend.); Training Load (your total training load for the last 7 days calculated from estimated EPOC); Training Effect (aerobic); Training Effect (anaerobic); Customisable alerts; Audio prompts; Finish time; Virtual Partner; Race an Activity; Auto multisport activities; Manual multisport activities; Course guidance; Segments (Live, Garmin); Strava features (Beacon, live segments); LiveTrack; Group LiveTrack; Round-trip course creator (running/cycling); Trendline Popularity Routing; Touch and/or button lock; Hot keys; Auto scroll; Activity history on watch.
  • Heart rate features - HR zones; HR alerts; HR calories; % HR max; % HRR; Recovery time; Auto max HR; HRV stress test (measures your heart rate variability while standing still, for 3 minutes, to provide you with an estimated stress level; the scale of this is 1 to 100; low scores indicate lower stress levels): yes (with compatible accessory); Records heart rate while swimming: yes (with HRM-Tri and HRM-Swim); HR Broadcast (broadcasts HR data over ANT+ to paired devices).
  • Running features - Available run profiles: Running, Treadmill Running, Trail Running; GPS-based distance, time and pace; Running dynamics: yes (with compatible accessory); Vertical oscillation and ratio (the degree of 'bounce' in your running motion and the cost-benefit ratio with stride length): yes (with compatible accessory); Ground contact time and balance (shows how much time, in the running motion, your foot is on the ground rather than in flight and lets you check your running symmetry): yes (with compatible accessory); Stride length (real time): yes (with compatible accessory); Cadence (provides real-time number of steps per minute); Performance condition (after running 6-20 minutes, compares your real-time condition to your average fitness level); Performance condition (after running 6-20 minutes, compares your real-time condition to your average fitness level): yes (with compatible accessory); Run workouts; Race predictor; Foot pod capable.
  • Golfing features - Yardage to F/M/B (distance to front, middle and back of green); Yardage to layups/doglegs; Measures shot distance (calculates exact yardage for shots from anywhere on course): Automatic; Digital scorecard; Stat tracking (strokes, putts per round, greens and fairways hit); Garmin AutoShot; Auto CourseView updates; Green View with manual pin position; Hazards and course targets; TruSwing compatible; Round timer/odometer.
  • Outdoor recreation features - Available outdoor recreation profiles: Hiking, Climbing, Mountain Biking, Skiing, Snowboarding, XC Skiing, Stand Up Paddleboarding, Rowing, Kayaking, Jumpmaster, Tactical; Point-to-point navigation; Bread crumb trail in real time; Back to start; TracBack, UltraTrac mode; Around Me mode; Elevation profile; Distance to destination; Barometric trend indicator with Storm Alert; ClimbPro Ascent Planner; Trail run auto climb; Vertical speed; Total ascent/descent; Future elevation plot; Preloaded topographical maps; Downloadable cartography support; Compatible with BaseCamp; GPS coordinates; Projected waypoint; Sight 'N Go; Area calculation: yes (via Connect IQ); Hunt/fish calendar: yes (via Connect IQ); Sun and moon information: yes (via Connect IQ); Dual grid coordinates; XERO Locations.
  • Cycling features - Available cycling profiles: Biking, Indoor Biking, Mountain Biking, Triathlon; Courses; Bike lap and lap maximum power (with power sensor); Race an activity; Time/distance alerts (triggers alarm when you reach goal); FTP (Functional Threshold Power): yes (with compatible accessory); Cycle Map (routable cycling-specific street map); Compatible with Vector (power meter); Power meter compatible (displays power data from compatible third-party ANT+-enabled power meters); Compatible with Varia Vision (head-mounted display); Compatible with Varia radar (rear-facing radar); Compatible with Varia lights; Speed and cadence sensor support (with sensor): yes (ANT+ and Bluetooth Smart sensors).
  • Swimming features - Available swim profiles: Pool Swimming, Open Water Swimming, Swimming/Running; Pool swim metrics (lengths, distance, pace, stroke count/rate, calories); Stroke type detection (freestyle, backstroke, breaststroke, butterfly) ; Swim efficiency (SWOLF); Drill logging; Pool swim workouts; Open-water swim metrics (distance, pace, stroke count/rate, stroke distance, calories); Heart rate (real-time during rests, interval and session stats during rests, and automatic heart rate download post-swim): yes (with HRM-Tri and HRM-Swim).
  • Lens material - Domed chemically strengthened glass.
  • Bezel material - Stainless steel.
  • Case material - Fibre-reinforced polymer with metal rear cover.
  • QuickFit watch band compatible - Included (22 mm).
  • Strap material - Silicone.
  • Physical size - 42 x 42 x 15.4 mm.
  • Weight - 65 g.
  • Water rating - 10 ATM; Suitable for splashes, rain, snow, showering, swimming, diving into water, snorkelling and high-speed watersports.
  • Display type - Sunlight-visible, transflective memory-in-pixel (MIP).
  • Display size - 1.2" (30.4 mm) diameter.
  • Display resolution - 240 x 240 pixels.
  • Colour display
  • Battery life - Smartwatch: Up to 7 days; GPS: Up to 11 hours; GPS and Music: Up to 4.5 hours; UltraTrac mode: Up to 25 hours.
  • Memory/history - 16 GB.
  • Compatible With Spotify
  • In the box - Fenix 5S Plus, charging cable and documentation.

Additional Information

Delivery & Returns

See below information about the delivery & returns options in your country

Select Your Delivery Destination:

INTERNATIONAL SHIPPING OPTIONS FOR EUROPE

Payments in Euros now fall under our new tiered delivery system to benefit the great majority of our customer base and helps to reward them for their business with us:

If your basket value is:

  • For orders under €100.00 - Standard delivery will cost €7.95
  • For orders over €100.00 - Standard delivery will cost €3.95
  • For orders over €100.00 - Standard delivery is FREE
  • For orders over €100.00 - Standard delivery is FREE
  • Offer applies only to purchases in Euros
  • Offer applies only to standard delivery. Express delivery will still be charged for.

International Shipping Options

Payment in Dollars and items being delivered to anywhere in the mainland United States now falls under our new tiered delivery system.

  • Offer applies only to shipping destinations within the mainland United States, excluding Alaska, Hawaii and the US Protectorates.
  • Offer applies only to purchases in Dollars
  • Offer applies only to standard delivery. Express delivery will still be charged for.

Our new tiered delivery system works to benefit the great majority of our customer base and helps to reward them for their business with us:

If your basket value is:

  • $0.00 -> $49.99 - Delivery will cost $5.99
  • $50.00+ - Delivery will be $1.99

International Shipping Options

  • Offer applies only to purchases in AUS Dollars
  • Offer applies only to standard delivery.

Our new tiered delivery system works to benefit the great majority of our customer base and helps to reward them for their business with us.

If your basket value is:

  • $0.00 -> $49.99 - Delivery will cost $4.99
  • $50.00+ - Delivery will be FREE!

International Shipping Options

Payment in Krone and items being delivered to anywhere in Europe now fall under our new tiered delivery system.

  • Offer applies only to shipping destinations within Europe, excluding Switzerland.
  • Offer applies only to purchases in Krone
  • Offer applies only to standard delivery. Express delivery will still be charged for.

Our new tiered delivery system works to benefit the great majority of our customer base and helps to reward them for their business with us:

If your basket value is:

  • kr 0 -> kr 790 - Delivery will cost kr 40
  • kr 790+ - Delivery will be FREE!

International Shipping Options

Payment in Krone and items being delivered to anywhere in Europe now fall under our new tiered delivery system.

  • Offer applies only to shipping destinations within Europe, excluding Switzerland.
  • Offer applies only to purchases in Krone
  • Offer applies only to standard delivery. Express delivery will still be charged for.

Our new tiered delivery system works to benefit the great majority of our customer base and helps to reward them for their business with us:

If your basket value is:

  • kr 0 -> kr 965 - Delivery will cost kr 40
  • kr 965+ - Delivery will be FREE!

International Shipping Options

Payment in Krona and items being delivered to anywhere in Europe now fall under our new tiered delivery system.

  • Offer applies only to shipping destinations within Europe, excluding Switzerland.
  • Offer applies only to purchases in Krona
  • Offer applies only to standard delivery. Express delivery will still be charged for.

Our new tiered delivery system works to benefit the great majority of our customer base and helps to reward them for their business with us:

If your basket value is:

  • 0 kr -> 1009 kr - Delivery will cost 40 kr
  • 1009 kr+ - Delivery will be FREE!

United Kingdom Deliveries

Shipping Options

Standard Service Price Delivery Estimate - Order before 1PM
Nominated Day Price Delivery Estimate

For information on delivery in a different currency please select from below:

GB Pound GB Pound
Euro Euro
USA Dollar USA Dollar
Australian Dollar Australian Dollar
Danish Krone Danish Krone
Norwegian Krone Norwegian Krone
Swedish Krona Swedish Krona

Timed Saturday Delivery

This delivery option only applies to orders sent to the mainland UK.

Standard Saturday Delivery

This delivery option applies to orders sent to the mainland UK, Northern Ireland, Jersey and Guernsey, Isle of Man, Isle of Wight, Scottish Islands and Highlands, Shetlands, Orkney Islands, Sark, Herm and BFPO addresses, all up to a weight of 2kg.

Standard Sunday Delivery

This delivery option only applies to orders sent to the mainland UK.

Availability + Pre-Orders

The delivery times shown apply to items we currently have in stock. If we don't currently have your item in stock there will be a date next to the "Add to Basket" button indicating the projected arrival date of the product.

You Only Pay Delivery Once

We make only one charge per order for delivery, even if we send you more than one parcel. So if some of your goods are in stock and some aren't, we'll send the ones that are straight away and the others as soon as they come in - but you’ll only pay once.

Special Delivery Instructions

Please note: If you specify any special instructions accompanying your delivery details, we cannot be held responsible if the parcel goes missing in transit.

As the special instructions entered are automatically applied to the address, please make sure you double check these carefully.

Gift Wrapping

Delivery of parcels that have been requested to be gift wrapped can add an additional 24 hours on to estimated delivery time.

Delivery With Payment By Cheque

We will process your cheque order and allow time for the check to clear.

Please allow up to 15 working days for delivery.



Orders Delayed / Missing In Transit

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We promise we'll do absolutely everything we can to ensure you receive your order within the timeframe specified.

We work with our couriers who have a 97.8% accuracy for their 24 hour service and a 98% accuracy for their 2-5 day service.

Occasionally events beyond our control may result in your parcel being delayed whilst it is with the courier and we cannot be held responsible for such delays.

All parcels are fully insured and if your parcel is lost or delayed, let us know and we'll act quickly to locate it, bearing in the mind the points below.

All claims for missing items must be made within 28 days of the date of your order.

Missing Items

If any item is missing from your delivery, this must be reported within 28 days from the date of your order.

Claims for missing items will only be accepted if submitted with a copy of the despatch note from your parcel.

Standard Delivery - More Info

  • Please allow 3 working days from the date of despatch before contacting us to chase a parcel.
  • We'll then contact our courier to investigate and locate the parcel.
  • Items are classed as missing in transit by our couriers if they haven't arrived within 7 days from the date of despatch. At this point we'll ensure replacements are sent to you immediately.
  • Please note that we'll ask you to complete a Lossage Form prior to sending replacements. We'll email this to you if your parcel hasn't arrived within 7 working days.
  • Please note delivery to the Scottish Islands and Highlands may take up to an additional 48 hours.

Nominated Day Delivery - More Info

  • If your order hasn't arrived on the date specified by you, please let us know and we'll contact our courier to locate it.
  • We'll send replacements immediately if our courier is unable to locate your parcel.
  • Please note that we'll ask you to complete a Lossage Form prior to sending replacements. We'll email this to you straight away.

International Deliveries

Service Price Delivery Estimate

For information on delivery in a different currency please select from below the symbols below or from the drop down at the top of the website.

GB Pound GB Pound
Euro Euro
USA Dollar USA Dollar
Australian Dollar Australian Dollar
Danish Krone Danish Krone
Norwegian Krone Norwegian Krone
Swedish Krona Swedish Krona

For any more enquiries regarding postage costs and/or destinations please email:

international@sportsshoes.com

Multiple items may incur additional delivery charges. These will be applied at checkout or you will be contacted by our Customer Service Team.

We'll do everything we can to ensure as speedy and efficient delivery as possible. Please note: during busy times and bank holidays, delivery times may be extended.

All orders placed before 1pm GMT Monday to Friday will be despatched that day. Orders placed after 1pm will be despatched the next working day. For example, if you place your order after 1pm GMT on a Friday or over the weekend, we'll despatch it the following Monday.

US & Australia Shipping Notes

The shipping price for standard and expedited delivery is based on orders up to 1KG.

Over 1KG in weight will incur higher shipping cost. In this instance we will contact you to confirm the shipping cost.

Local and Import Taxes

Please note, we are not liable for any local or import taxes.

Availability + Pre-Orders

The delivery times shown apply to items we currently have in stock - which is pretty much everything on the site. If we don't currently have your item in stock there will be a date next to the "Add to Basket" button indicating the projected arrival date of the product. If there is no date next to the "Add to Basket" button - it's in stock and you will get your goods within the time frames above, depending on your delivery option.

You Only Pay Delivery Once

We make only one charge per order for delivery, even if we send you more than one parcel. So if some of your goods are in stock and some aren't, we'll send the ones that are straight away and the others as soon as they come in - but you’ll only pay once.

Special Delivery Instructions

Please note: If you specify any special instructions accompanying your delivery details, we cannot be held responsible if the parcel goes missing in transit.

As the special instructions entered are automatically applied to the address, please make sure you double check these carefully.

Gift Wrapping

Delivery of parcels that have been requested to be gift wrapped can add an additional 24 hours on to estimated delivery time.



Orders Delayed / Missing In Transit

(Click Here)

We promise we'll do absolutely everything we can to ensure you receive your order within the timeframe specified.

Occasionally events beyond our control may result in your parcel being delayed whilst it is with the courier and we cannot be held responsible for such delays.

All parcels are fully insured and if your parcel is lost or delayed, let us know and we'll act quickly to locate it.

All claims for missing items must be made within 28 days of the date of your order.

Missing Items

If any item is missing from your delivery, this must be reported within 28 days from the date of your order.

Claims for missing items will only be accepted if submitted with a copy of the despatch note from your parcel.

Returns

We understand that sometimes you'll need to return items to us and we've made this easy, fast and simple.

We want you to love our products as much as we do, so if it doesn’t fit, you’ve had a change of heart, if it’s faulty or you just aren’t feeling it. No worries! We believe returns should be easy.

We'll exchange or refund all items which:

  • Are returned to us within 100 days of receipt.
  • Are returned to us in perfect condition, with their original packaging and with the labels attached.

Your statutory rights are not affected.


How to Return


UK RETURNS - NOW EVEN EASIER

We have teamed up with Hermes to offer you reduced cost home collection returns with myHermes if your item is under 15kg and less than 120 x 60 x 60cm, making ordering from SportsShoes.com easier than ever.

  • Please pack your parcel up securely, preferably using its original packaging but removing the delivery label.
  • Include the original delivery note with the reason for return completed.
  • You'll need access to a printer to obtain a label for your parcel.
  • Please note you can use MyHermes collections for all UK parcels, regardless of original courier.
  • You can also take your parcel to any MyHermes ParcelShops.
Hermes - Returns Collection from £2.95 - Arrange Your Return

Alternatively, please see the below returns section for standard returns procedures.

INTERNATIONAL RETURNS - NOW HASSLE FREE

Great news, We’ve just partnered up with ReBOUND to offer you an easy, local return experience. If your item is under 15kg, you can now return online through ReBOUND in a few simple steps.

  • Please pack your parcel up securely, preferably using its original packaging but removing the delivery label.
  • Include the original delivery note with the reason for return completed.
  • You'll need access to a printer to obtain a label for your parcel.
  • Please note you can use ReBOUND collections for all international parcels, regardless of original courier.
ReBound - International Return? Now Hassle Free - Arrange Your Return

STANDARD RETURNS

Wrap securely in a bag or paper, taking care not to damage the product packaging and post to:

  • Returns Department
  • SportsShoes.com
  • 1 The Park
  • Jubilee Way
  • Shipley
  • West Yorkshire
  • BD18 1QG

Please enclose your invoice or returns form, letting us know what action you would like us to take, eg. exchange or refund. This will help us to ensure we process your return quickly and efficiently.

You'll need to pay the postage costs to return your parcel. We recommend that you ensure you obtain sufficient postal insurance in case your item goes missing on its way back to us.

If you have any enquiries about returning your item(s), please feel free to email us at
returns@sportsshoes.com

Free Returns Items - ASDA toyou

For items that are eligible for free returns, please follow the below instructions:

  1. Please pack your parcel up securely, preferably using its original packaging but removing the delivery label.
  2. Include the original delivery note with the reason for return completed.
  3. Attach the ASDA toyou label that was included in your order.
  4. Take your return to your local ASDA.

Please note, only orders that had free returns items are eligible for ASDA toyou returns. Any orders that are returned using this service that are invalid, will be charged £3.95.

Exchanges

  • When returning your item, remember to include the code and size of your replacements.
  • We'll despatch your replacements postage free to UK addresses.
  • We'll turn around your exchange as quickly as we can and subject to stock availability, aim to despatch your replacements within 24 hours of receiving your return.
  • Bear in mind that there may be slight delays during busy periods.

BUNDLES / FREE GIFT RETURNS

  • For a full refund, please ensure all items from the bundle deal or free gift promotion are returned.
  • Partial bundle returns will be refunded pro rata.
  • Free gifts must be returned with their parent product, in order to receive a full refund, otherwise the parent product will be refunded minus the free gift value.
  • Free gifts are not refundable on their own.

Refunds

  • We'll refund your item via your original payment method except in the case of payment by cash or postal order where we will refund you by cheque.
  • We try our best to process all refunds within 24 hours of receipt, however during busy periods allow 7 working days for your refund.
  • When we've completed your refund, we'll send you an email to let you know.
  • Please note: Gift wrapping is non-refundable.
  • We will (where applicable) refund reasonable postage costs up to the value of £4.99 if there is a fault found with an item. Please contact us via e-mail on customerservice@sportsshoes.com
    (Terms and Conditions apply. Any refunds will be made after goods have been received and inspected. Proof of postage required. )

Faulty Items

(Click Here)

If you find a fault with your item, please contact our friendly customer services team on 01274530530 or e-mail customerservice@sportsshoes.com who can help and advise the best way to deal with it.

  • Faulty items should be returned within a reasonable time and must be in a clean and dry condition. Any items which are not in a clean, dry and hygienic condition will be returned to the customer.
  • Please enclose all your details and a covering note explaining the fault and any other useful details.
  • We'll try to get back to you within 24 hours of receipt of your parcel, although during busy periods this may take slightly longer.
  • Where a fault is found, we'll refund your reasonable return postage costs.
  • Occasionally, if we're struggling to locate a fault, we may request a second opinion from the product manufacturer.
  • Your statutory rights are not affected.

Cancellations

(Click Here)

If you change your mind and decide not to go ahead with your order, you can cancel within 14 days from the date we receive your order.

Cancelling before Despatch

To cancel your order before despatch, we recommend that you contact us by phone as soon as you can after placing your order, and we'll do our best to cancel your order before it's despatched.

Cancelling After Despatch

If you wish to cancel your order after despatch, you'll need to wait until you receive your order and then follow our returns procedure.

PayPal Credit
  • What Is PayPal Credit?

    PayPal Credit is like a credit card, without the plastic. It's a credit limit that's linked to your PayPal account which can be used for online purchases.

  • Why Choose PayPal Credit?

    PayPal Credit gives you the option to spread the cost over a period of time, making purchases more affordable.

  • How To Apply

    Simply choose PayPal Credit as your preferred payment option at the checkout. It only takes a matter of minutes to apply.

FAQ’s

Do I need to have a PayPal account?

Yes, however if you don’t have a PayPal account, you can create one as part of the PayPal Credit application.
Signing up for a PayPal account is free and easy; all you need to do is provide your email address, create a password and accept PayPal’s User Agreement.


What happens if I want to return the item I bought using my PayPal Credit?

Just return your purchase as normal and the money will be refunded to your PayPal Credit account.


What do I do if i’m unsuccessful in applying for PayPal credit?

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  • Representative 17.9% APR (variable)
  • Purchase rate 17.9% p.a. (variable)
  • Assumed credit limit £1,200
Subject to status. Terms and conditions apply. B-Sporting Limited acts as a broker and offers credit solely from PayPal (Europe) S.a rl et Ice, S.C.A, 22-24 Boulevard Royal, L-2449, Luxembourg.

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