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Saucony Ride 9 Women's Running Shoes

RRP £114.99£39.99 - RRP £114.99


Saucony Ride 9 Women's Running Shoes
65% Off

Saucony Ride 9 Women's Running Shoes

RRP £114.99£39.99 - RRP £114.99

Due to manufacturer's restrictions we are unable to ship Saucony products to Great Britain.
If you have any questions please call us on: +44 (0)1274 530 530 or email: customerservice@sportsshoes.com

About

The Saucony Women's Ride 9 is out of the lab and ready to run. Now featuring Everun, the Ride 9 delivers Saucony's signature neutral running experience with more energy return than ever before. Make every mile feel as effortless as your first in the updated Saucony Ride 9 women's neutral running shoes.

The Saucony Women's Ride 9 is out of the lab and ready to run. Now featuring Everun, the Ride 9 delivers Saucony's signa...

Cushioned Shoe
  • Product Code: SAU3032
  • Colour Shown: Pink
Reviews (67)    Gold Star Gold Star Gold Star Gold Star Gold Star
  • Product Description
  • Features
  • Reviews
  • Delivery & Returns

Saucony Ride 9 Women's Running Shoe

The Saucony Women's Ride 9 is out of the lab and ready to run. Now featuring Everun, the Ride 9 delivers Saucony's signature neutral running experience with more energy return than ever before. Make every mile feel as effortless as your first in the updated Saucony Ride 9 women's neutral running shoes.


FlexFilm Upper

To provide extremely lightweight support, Saucony have incorporated FlexFilm technology into the Ride 9's design. FlexFilm provides an exoskeletal support frame for unparalleled strength and comfort. FlexFilm is heat melded to the upper, which reduces the amount of stitching and creates a soft, almost seamless surface against the runner's foot. When the laces are tied, the FlexFilm overlays tighten to secure your foot in place and minimise any unwanted movement for an unbelievably stable run.

Strategically located mesh panels invest these shoes with exceptional breathability. The mesh allows hot air to leave the shoe, and fresh air to permeate within, leaving the wearer's feet cool, dry and comfortable throughout their run. The mesh panels mould to the shape of each foot, which in turn provides a snug, personalised fit. RunDry technology has also been deployed into the upper's collar lining: it works in tandem with the heel counter to secure and stabilise the heel and Achilles, whilst also wicking excess moisture away from the skin to create a more pleasant internal environment for the wearer.

Updated Everun Midsole

New for the Ride 9 is Saucony's Everun topsole cushioning. Everun cushioning is three times more durable than Saucony's standard cushioning, and it delivers a greater energy return to put a spring in your step whilst you run. The cushioning is placed closer to your foot for increased responsiveness, and therefore provides a smoother transition through the gait cycle than the Ride 9's ancestors.

To provide further underfoot cushioning, Saucony's SRC Impact Zone sits under the Everun topsole to provide targeted shock attenuation at the heel. The SRC also helps to prepare the foot for a smooth transition through the midfoot and forefoot phases of the gait cycle, which helps to guide the gait for a more efficient stride. Finally, the stack height is 1mm higher than that of the Ride 8, which enables the Ride 9 to pack even more cushioning - and still at a reduced weight.

Tri-Flex Outsole

The Ride 9's outsole has been updated from that of its predecessor, and now features Saucony's innovative Tri-Flex technology. Tri-Flex provides increased ground contact throughout the gait cycle for enhanced traction, as well as more efficient pressure distribution and greater propulsion during the toe-off phase. Saucony's iBR+ rubber also features in the outsole and provides greater cushioning and more durability than standard blown rubbers, whilst also being 33% lighter.

Additional outsole traction and durability is provided by Saucony's XT-900 carbon rubber compound. XT-900 battles with the road to exert exceptional grip and keep you moving forwards. Saucony's researched outsole tread sees the Ride 9 have even greater traction on all road surfaces, even in wet conditions.

About Saucony

In 1898, four young businessmen opened the Saucony Shoe Manufacturing Company in Kutztown, Pennsylvania. By 1910, they were turning out 800 pairs of shoes a day from their two-story brick factory on the Saucony Creek. Throughout the early and mid-1900's, running became the focus of serious athletes and at that time, there weren't any high-performance running shoes. Saucony were determined to make a shoe that could change the way people run. In 1969, Saucony found a new home in Cambridge, Mass and have been loyal Bostonians ever since. Saucony exists for runners as runners inspire them and bring them new ideas. They drive the design and engineering while keeping them competitive. This focus and passion fuels Saucony as they strive to create the best running shoes and apparel on the planet.

Manufacturer Code: S1031-86

SAU3032
  • ***Update*** Everun Topsole - Provides plush cushioning, responsiveness and energy return.
  • ***Update*** Tri-Flex Outsole - Offers increased ground contact for better traction and propulsion.
  • ***Update*** Higher Stack - The Ride 9 features an extra 1mm stack height than its predecessor, which provides more cushioning.
  • FlexFilm Upper - Exoskeletal support frame for lightweight support.
  • Mesh Panels - Allow air to permeate within the shoe for greater comfort.
  • RunDry Technology - Wicks moisture away from the foot, and locks the heel in place.
  • SRC Impact Zone - Located in the heel; provides shock attenuation and sets the foot up for an efficient gait cycle.
  • iBR+ Rubber - Lightweight blown rubber compound that offers increased cushioning and durability.
  • XT-900 Rubber Outsole - Carbon-Rubber compound that provides exceptional grip and durability.
  • Offset - 8mm.
  • Weight - 235 grams.

Additional Information

Overall Rating (67 Reviews)
Gold Star Gold Star Gold Star Gold Star Gold Star


Gold StarGold StarGold StarGold StarGold Star on 2018-11-05 20:22:23

"Comfortable and great fit"

Gold StarGold StarGold StarGold StarGold Star on 2018-10-29 07:53:40

"I have run and walked in them and they are great."

Gold StarGold StarGold StarGold StarGrey Star on 2018-10-23 21:19:12

"Fit was very good and comfortable."

Gold StarGold StarGold StarGold StarGold Star on 2018-10-21 19:48:25

"Excellent service, and trainers are brilliant for that price."

Gold StarGold StarGold StarGold StarGrey Star on 2018-10-19 12:53:35

"The trainers are nice and light. I am a 5 normally so I got a 5.5 but they where small so I had to get a 6. I did a park run in them and I had numb toes by the time I had finished so they aren't the right trainer for me.
They are good trainer very modern colour is fab."

Gold StarGold StarGold StarGold StarGold Star on 2018-10-16 17:35:42

"I've had the men's version of these shoes and was very impressed, so hoping my wife will like them too."

Gold StarGold StarGold StarGold StarGold Star on 2018-10-11 00:30:10

"Very good job made my running more comfortable"

Gold StarGold StarGold StarGold StarGold Star on 2018-10-05 05:59:42

"comfy, light and fit very well"

Gold StarGold StarGold StarGold StarGold Star on 2018-10-01 18:33:40

"Fit well, lots of cushioning and nice look."

Gold StarGold StarGold StarGold StarGold Star on 2018-09-30 07:31:36

"Good value running shoes !"

Gold StarGold StarGold StarGold StarGold Star on 2018-09-24 12:04:31

"Great shoes, fab price! Very comfy on long runs"

Gold StarGold StarGold StarGold StarGold Star on 2018-09-23 03:18:56

"Shoes are comfortable, perfect size"

Gold StarGold StarGold StarGold StarGold Star on 2018-09-18 11:55:29

"Great running shoes do the job"

Gold StarGold StarGold StarGold StarGold Star on 2018-09-18 06:57:20

"Very comfortable really like them"

Gold StarGold StarGold StarGold StarGold Star on 2018-09-10 08:42:59

"Love them! They are last seasons design but this doesnt bother me, especially at the great price. I find these well cushioned and very comfortable......and a great colour!!"

Gold StarGold StarGold StarGold StarGold Star on 2018-09-05 07:19:20

"Excellent value for great shoes"

Gold StarGold StarGold StarGold StarGold Star on 2018-08-25 20:16:57

"Fabulous bright design and colour. I am a 6, but had to return for 6.5 as these came up small"

Gold StarGold StarGold StarGold StarGrey Star on 2018-08-21 00:29:54

"Service was very good. Easy to find what I wanted"

Gold StarGold StarGold StarGold StarGold Star on 2018-08-19 08:29:16

"Great value, massive discount on these quality shoes"

Gold StarGold StarGold StarGold StarGold Star on 2018-08-18 18:53:36

"Very good and easy to wear"

Gold StarGold StarGold StarGold StarGold Star on 2018-08-18 04:05:56

"Love these trainers been wearing this style for years as they give added support around your ankles which I need."

Gold StarGold StarGold StarGold StarGold Star on 2018-08-09 09:36:12

"Very comfortable to wear."

Gold StarGold StarGold StarGold StarGold Star on 2018-08-08 10:06:04

"Saucony Ride is my favourite running shoes! (This is my 8th Ride and 2nd Ride9)"

Gold StarGold StarGold StarGold StarGold Star on 2018-08-05 08:33:21

"Top quality. Love Saucony. Best running shoes I have ever used."

Gold StarGold StarGold StarGold StarGold Star on 2018-08-04 04:30:01

"Great cushioning and value."

Gold StarGold StarGold StarGold StarGrey Star on 2018-07-26 11:40:28

"Great running shoe, very comfortable"

Gold StarGold StarGold StarGold StarGrey Star on 2018-07-26 10:42:19

"This is my 3rd pair of these shoes which says it all."

Gold StarGold StarGold StarGold StarGold Star on 2018-07-21 08:01:18

"Third pair Saucony Ride9. Love it! Best price. Thank you!"

Gold StarGold StarGold StarGold StarGold Star on 2018-07-09 20:14:19

"Love these...on my 3rd pair.Like putting on favourite slippers.Tie them up and run"

Gold StarGold StarGold StarGold StarGrey Star on 2018-07-09 05:53:36

"Quick service and a good price!"

Gold StarGold StarGold StarGold StarGold Star on 2018-07-01 19:17:46

"used before and couldnâ??t believe they were reduced will definitely use Sportsshoes agin"

Gold StarGold StarGold StarGold StarGold Star on 2018-06-26 16:59:58

"Excellent, great cushioning, really comfortable!"

Gold StarGold StarGold StarGold StarGold Star on 2018-06-10 07:02:13

"Perfect fit, nice and light!"

Gold StarGold StarGold StarGold StarGold Star on 2018-05-14 13:40:49

"Very comfortable & a good fit."

Gold StarGold StarGold StarGold StarGold Star on 2018-04-28 19:18:03

"Love the shoes. No more blisters while running."

Gold StarGold StarGold StarGold StarGold Star on 2018-04-07 08:04:58

"Fantastic road running trainers. Extremely comfortable!"

Gold StarGold StarGold StarGold StarGold Star on 2018-04-06 19:20:37

"I have been using only Saucony running shoes from 20 years and never was disappointed. The delivery was prompt and the price is great."

Gold StarGold StarGold StarGold StarGold Star on 2018-03-16 17:25:23

"Great pair of trainers,comfortable an lasting. Would probably not buy another trainer make other than saucony."

Gold StarGold StarGold StarGold StarGold Star on 2018-03-15 12:03:09

"Great price for my favourite running shoes"

Gold StarGold StarGold StarGold StarGold Star on 2018-02-27 11:57:54

"Excellent and very comfortable"

Gold StarGold StarGold StarGold StarGold Star on 2018-01-29 21:05:40

"Usual brand still excellent"

Gold StarGold StarGold StarGold StarGrey Star on 2018-01-20 11:32:31

"Still getting used to them but seem good at the moment"

Gold StarGold StarGold StarGold StarGold Star on 2018-01-16 09:47:15

"Great price and service .."

Gold StarGold StarGold StarGold StarGold Star on 2018-01-12 07:17:04

"Had gait analysis in a store and bought a pair of these at the time. Now buy them on sale from sports shoes- perfect!"

Gold StarGold StarGold StarGold StarGold Star on 2018-01-10 20:13:26

"Great shoes & good price."

Gold StarGold StarGold StarGold StarGold Star on 2018-01-05 12:17:21

"Shoes fit well and are great for general training"

Gold StarGold StarGold StarGold StarGold Star on 2017-12-28 10:04:18

"An excellent quality and light weight running shoe."

Gold StarGold StarGold StarGold StarGold Star on 2017-12-28 08:19:32

"Great running shoes for heavier runners."

Gold StarGold StarGold StarGold StarGold Star on 2017-12-11 07:47:47

"Excellent running trainers."

Gold StarGold StarGold StarGold StarGold Star on 2017-11-26 00:55:35

"Great price exactly what I wanted."

Gold StarGold StarGold StarGold StarGold Star on 2017-11-22 05:08:00

"Comfortable and lovely colours"

Gold StarGold StarGold StarGold StarGold Star on 2017-11-16 08:27:35

"Comfy and supportive for running"

Gold StarGold StarGold StarGold StarGold Star on 2017-11-03 11:00:23

"Fab looking, third pair and not disappointed"

Gold StarGold StarGold StarGold StarGold Star on 2017-10-29 02:51:57

"Very comfortable, laces could be a little longer"

Gold StarGold StarGold StarGold StarGold Star on 2017-10-22 19:05:08

"Excellent product at a very good price."

Gold StarGold StarGold StarGold StarGold Star on 2017-10-17 20:06:53

"Have always has Saucony trainers. Very comfortable & support the ankles."

Gold StarGold StarGold StarGold StarGold Star on 2017-09-29 00:23:23

"Everything good ......
..."

Gold StarGold StarGold StarGold StarGold Star on 2017-08-17 07:29:40

"I have another pair of these that I got during gait analysis so I wanted a second pair. Bought in sale. Great value."

Gold StarGold StarGold StarGold StarGold Star on 2017-08-07 06:54:17

"excellent shoes at a good price"

Gold StarGold StarGold StarGold StarGold Star on 2017-07-27 09:08:48

"struggling with plant fasciitus and these are such good support"

Gold StarGold StarGold StarGold StarGold Star on 2017-06-24 08:54:40

"Fantastic shoes a great update from the ride 8"

Gold StarGold StarGold StarGold StarGold Star on 2017-06-19 16:35:13

"great! really comfortable, I could wear them all day."

Gold StarGold StarGold StarGold StarGold Star on 2017-06-17 09:36:02

"Love my new trainers, bought these as my Ride 8s are getting a bit worn now and will have to be replaced soon. These are equally comfortable and really light, they look great too"

Gold StarGold StarGold StarGold StarGold Star on 2017-06-17 03:14:10

"Perfect fit, good quality and price"

Gold StarGold StarGold StarGold StarGold Star on 2017-06-10 07:02:34

"Very good trainer at an even better price! I have bought two pairs so far!"

Gold StarGold StarGold StarGold StarGold Star on 2017-05-08 12:07:41

"Always buy Ride trainers, these are just as good as all the previous pairs I have had."

Gold StarGold StarGold StarGold StarGold Star on 2017-01-05 21:01:02

"This was a gift for my daughter in law. She is delighted with fit and performance. Loved the colour!"

Delivery & Returns

See below information about the delivery & returns options in your country

Select Your Delivery Destination:

INTERNATIONAL SHIPPING OPTIONS FOR EUROPE

Payments in Euros now fall under our new tiered delivery system to benefit the great majority of our customer base and helps to reward them for their business with us:

If your basket value is:

  • For orders under €100.00 - Standard delivery will cost €7.95
  • For orders over €100.00 - Standard delivery will cost €3.95
  • For orders over €100.00 - Standard delivery is FREE
  • For orders over €100.00 - Standard delivery is FREE
  • Offer applies only to purchases in Euros
  • Offer applies only to standard delivery. Express delivery will still be charged for.

International Shipping Options

Payment in Dollars and items being delivered to anywhere in the mainland United States now falls under our new tiered delivery system.

  • Offer applies only to shipping destinations within the mainland United States, excluding Alaska, Hawaii and the US Protectorates.
  • Offer applies only to purchases in Dollars
  • Offer applies only to standard delivery. Express delivery will still be charged for.

Our new tiered delivery system works to benefit the great majority of our customer base and helps to reward them for their business with us:

If your basket value is:

  • $0.00 -> $49.99 - Delivery will cost $5.99
  • $50.00+ - Delivery will be $1.99

International Shipping Options

  • Offer applies only to purchases in AUS Dollars
  • Offer applies only to standard delivery.

Our new tiered delivery system works to benefit the great majority of our customer base and helps to reward them for their business with us.

If your basket value is:

  • $0.00 -> $49.99 - Delivery will cost $4.99
  • $50.00+ - Delivery will be FREE!

International Shipping Options

Payment in Krone and items being delivered to anywhere in Europe now fall under our new tiered delivery system.

  • Offer applies only to shipping destinations within Europe, excluding Switzerland.
  • Offer applies only to purchases in Krone
  • Offer applies only to standard delivery. Express delivery will still be charged for.

Our new tiered delivery system works to benefit the great majority of our customer base and helps to reward them for their business with us:

If your basket value is:

  • kr 0 -> kr 790 - Delivery will cost kr 40
  • kr 790+ - Delivery will be FREE!

International Shipping Options

Payment in Krone and items being delivered to anywhere in Europe now fall under our new tiered delivery system.

  • Offer applies only to shipping destinations within Europe, excluding Switzerland.
  • Offer applies only to purchases in Krone
  • Offer applies only to standard delivery. Express delivery will still be charged for.

Our new tiered delivery system works to benefit the great majority of our customer base and helps to reward them for their business with us:

If your basket value is:

  • kr 0 -> kr 965 - Delivery will cost kr 40
  • kr 965+ - Delivery will be FREE!

International Shipping Options

Payment in Krona and items being delivered to anywhere in Europe now fall under our new tiered delivery system.

  • Offer applies only to shipping destinations within Europe, excluding Switzerland.
  • Offer applies only to purchases in Krona
  • Offer applies only to standard delivery. Express delivery will still be charged for.

Our new tiered delivery system works to benefit the great majority of our customer base and helps to reward them for their business with us:

If your basket value is:

  • 0 kr -> 1009 kr - Delivery will cost 40 kr
  • 1009 kr+ - Delivery will be FREE!

United Kingdom Deliveries

Shipping Options

Standard Service Price Delivery Estimate - Order before 1PM
Nominated Day Price Delivery Estimate

For information on delivery in a different currency please select from below:

Timed Saturday Delivery

This delivery option only applies to orders sent to the mainland UK.

Standard Saturday Delivery

This delivery option applies to orders sent to the mainland UK, Northern Ireland, Jersey and Guernsey, Isle of Man, Isle of Wight, Scottish Islands and Highlands, Shetlands, Orkney Islands, Sark, Herm and BFPO addresses, all up to a weight of 2kg.

Standard Sunday Delivery

This delivery option only applies to orders sent to the mainland UK.

Availability + Pre-Orders

The delivery times shown apply to items we currently have in stock. If we don't currently have your item in stock there will be a date next to the "Add to Basket" button indicating the projected arrival date of the product.

You Only Pay Delivery Once

We make only one charge per order for delivery, even if we send you more than one parcel. So if some of your goods are in stock and some aren't, we'll send the ones that are straight away and the others as soon as they come in - but you’ll only pay once.

Special Delivery Instructions

Please note: If you specify any special instructions accompanying your delivery details, we cannot be held responsible if the parcel goes missing in transit.

As the special instructions entered are automatically applied to the address, please make sure you double check these carefully.

Gift Wrapping

Delivery of parcels that have been requested to be gift wrapped can add an additional 24 hours on to estimated delivery time.

Delivery With Payment By Cheque

We will process your cheque order and allow time for the check to clear.

Please allow up to 15 working days for delivery.



Orders Delayed / Missing In Transit

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We promise we'll do absolutely everything we can to ensure you receive your order within the timeframe specified.

We work with our couriers who have a 97.8% accuracy for their 24 hour service and a 98% accuracy for their 2-5 day service.

Occasionally events beyond our control may result in your parcel being delayed whilst it is with the courier and we cannot be held responsible for such delays.

All parcels are fully insured and if your parcel is lost or delayed, let us know and we'll act quickly to locate it, bearing in the mind the points below.

All claims for missing items must be made within 28 days of the date of your order.

Missing Items

If any item is missing from your delivery, this must be reported within 28 days from the date of your order.

Claims for missing items will only be accepted if submitted with a copy of the despatch note from your parcel.

Standard Delivery - More Info

  • Please allow 3 working days from the date of despatch before contacting us to chase a parcel.
  • We'll then contact our courier to investigate and locate the parcel.
  • Items are classed as missing in transit by our couriers if they haven't arrived within 7 days from the date of despatch. At this point we'll ensure replacements are sent to you immediately.
  • Please note that we'll ask you to complete a Lossage Form prior to sending replacements. We'll email this to you if your parcel hasn't arrived within 7 working days.
  • Please note delivery to the Scottish Islands and Highlands may take up to an additional 48 hours.

Nominated Day Delivery - More Info

  • If your order hasn't arrived on the date specified by you, please let us know and we'll contact our courier to locate it.
  • We'll send replacements immediately if our courier is unable to locate your parcel.
  • Please note that we'll ask you to complete a Lossage Form prior to sending replacements. We'll email this to you straight away.

International Deliveries

Service Price Delivery Estimate

For information on delivery in a different currency please select from below the symbols below or from the drop down at the top of the website.

For any more enquiries regarding postage costs and/or destinations please email:

international@sportsshoes.com

Multiple items may incur additional delivery charges. These will be applied at checkout or you will be contacted by our Customer Service Team.

We'll do everything we can to ensure as speedy and efficient delivery as possible. Please note: during busy times and bank holidays, delivery times may be extended.

All orders placed before 1pm GMT Monday to Friday will be despatched that day. Orders placed after 1pm will be despatched the next working day. For example, if you place your order after 1pm GMT on a Friday or over the weekend, we'll despatch it the following Monday.

US & Australia Shipping Notes

The shipping price for standard and expedited delivery is based on orders up to 1KG.

Over 1KG in weight will incur higher shipping cost. In this instance we will contact you to confirm the shipping cost.

Local and Import Taxes

Please note, we are not liable for any local or import taxes.

Availability + Pre-Orders

The delivery times shown apply to items we currently have in stock - which is pretty much everything on the site. If we don't currently have your item in stock there will be a date next to the "Add to Basket" button indicating the projected arrival date of the product. If there is no date next to the "Add to Basket" button - it's in stock and you will get your goods within the time frames above, depending on your delivery option.

You Only Pay Delivery Once

We make only one charge per order for delivery, even if we send you more than one parcel. So if some of your goods are in stock and some aren't, we'll send the ones that are straight away and the others as soon as they come in - but you’ll only pay once.

Special Delivery Instructions

Please note: If you specify any special instructions accompanying your delivery details, we cannot be held responsible if the parcel goes missing in transit.

As the special instructions entered are automatically applied to the address, please make sure you double check these carefully.

Gift Wrapping

Delivery of parcels that have been requested to be gift wrapped can add an additional 24 hours on to estimated delivery time.



Orders Delayed / Missing In Transit

(Click Here)

We promise we'll do absolutely everything we can to ensure you receive your order within the timeframe specified.

Occasionally events beyond our control may result in your parcel being delayed whilst it is with the courier and we cannot be held responsible for such delays.

All parcels are fully insured and if your parcel is lost or delayed, let us know and we'll act quickly to locate it.

All claims for missing items must be made within 28 days of the date of your order.

Missing Items

If any item is missing from your delivery, this must be reported within 28 days from the date of your order.

Claims for missing items will only be accepted if submitted with a copy of the despatch note from your parcel.

Returns

We understand that sometimes you'll need to return items to us and we've made this easy, fast and simple.

We want you to love our products as much as we do, so if it doesn’t fit, you’ve had a change of heart, if it’s faulty or you just aren’t feeling it. No worries! We believe returns should be easy.

We'll exchange or refund all items which:

  • Are returned to us within 100 days of receipt.
  • Are returned to us in perfect condition, with their original packaging and with the labels attached.

Your statutory rights are not affected.


How to Return


UK RETURNS - NOW EVEN EASIER

We have teamed up with Hermes to offer you reduced cost home collection returns with myHermes if your item is under 15kg and less than 120 x 60 x 60cm, making ordering from SportsShoes.com easier than ever.

  • Please pack your parcel up securely, preferably using its original packaging but removing the delivery label.
  • Include the original delivery note with the reason for return completed.
  • You'll need access to a printer to obtain a label for your parcel.
  • Please note you can use MyHermes collections for all UK parcels, regardless of original courier.
  • You can also take your parcel to any MyHermes ParcelShops.

Alternatively, please see the below returns section for standard returns procedures.

INTERNATIONAL RETURNS - NOW HASSLE FREE

Great news, We’ve just partnered up with ReBOUND to offer you an easy, local return experience. If your item is under 15kg, you can now return online through ReBOUND in a few simple steps.

  • Please pack your parcel up securely, preferably using its original packaging but removing the delivery label.
  • Include the original delivery note with the reason for return completed.
  • You'll need access to a printer to obtain a label for your parcel.
  • Please note you can use ReBOUND collections for all international parcels, regardless of original courier.

STANDARD RETURNS

Wrap securely in a bag or paper, taking care not to damage the product packaging and post to:

  • Returns Department
  • SportsShoes.com
  • 1 The Park
  • Jubilee Way
  • Shipley
  • West Yorkshire
  • BD18 1QG

Please enclose your invoice or returns form, letting us know what action you would like us to take, eg. exchange or refund. This will help us to ensure we process your return quickly and efficiently.

You'll need to pay the postage costs to return your parcel. We recommend that you ensure you obtain sufficient postal insurance in case your item goes missing on its way back to us.

If you have any enquiries about returning your item(s), please feel free to email us at
returns@sportsshoes.com

Free Returns Items - ASDA toyou

For items that are eligible for free returns, please follow the below instructions:

  1. Please pack your parcel up securely, preferably using its original packaging but removing the delivery label.
  2. Include the original delivery note with the reason for return completed.
  3. Attach the ASDA toyou label that was included in your order.
  4. Take your return to your local ASDA.

Please note, only orders that had free returns items are eligible for ASDA toyou returns. Any orders that are returned using this service that are invalid, will be charged £3.95.

Exchanges

  • When returning your item, remember to include the code and size of your replacements.
  • We'll despatch your replacements postage free to UK addresses.
  • We'll turn around your exchange as quickly as we can and subject to stock availability, aim to despatch your replacements within 24 hours of receiving your return.
  • Bear in mind that there may be slight delays during busy periods.

BUNDLES / FREE GIFT RETURNS

  • For a full refund, please ensure all items from the bundle deal or free gift promotion are returned.
  • Partial bundle returns will be refunded pro rata.
  • Free gifts must be returned with their parent product, in order to receive a full refund, otherwise the parent product will be refunded minus the free gift value.
  • Free gifts are not refundable on their own.

Refunds

  • We'll refund your item via your original payment method except in the case of payment by cash or postal order where we will refund you by cheque.
  • We try our best to process all refunds within 24 hours of receipt, however during busy periods allow 7 working days for your refund.
  • When we've completed your refund, we'll send you an email to let you know.
  • Please note: Gift wrapping is non-refundable.
  • We will (where applicable) refund reasonable postage costs up to the value of £4.99 if there is a fault found with an item. Please contact us via e-mail on customerservice@sportsshoes.com
    (Terms and Conditions apply. Any refunds will be made after goods have been received and inspected. Proof of postage required. )

Faulty Items

(Click Here)

If you find a fault with your item, please contact our friendly customer services team on 01274530530 or e-mail customerservice@sportsshoes.com who can help and advise the best way to deal with it.

  • Faulty items should be returned within a reasonable time and must be in a clean and dry condition. Any items which are not in a clean, dry and hygienic condition will be returned to the customer.
  • Please enclose all your details and a covering note explaining the fault and any other useful details.
  • We'll try to get back to you within 24 hours of receipt of your parcel, although during busy periods this may take slightly longer.
  • Where a fault is found, we'll refund your reasonable return postage costs.
  • Occasionally, if we're struggling to locate a fault, we may request a second opinion from the product manufacturer.
  • Your statutory rights are not affected.

Cancellations

(Click Here)

If you change your mind and decide not to go ahead with your order, you can cancel within 14 days from the date we receive your order.

Cancelling before Despatch

To cancel your order before despatch, we recommend that you contact us by phone as soon as you can after placing your order, and we'll do our best to cancel your order before it's despatched.

Cancelling After Despatch

If you wish to cancel your order after despatch, you'll need to wait until you receive your order and then follow our returns procedure.

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