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Payment Information

Return to our frequently asked questions categories for more answers.


What payment methods do you accept?

We accept Visa (including Visa Delta) Mastercard, Switch / Maestro, American Express, Solo and Electron cards. For orders placed via post we also accept cheque and postal orders.

Do you accept PayPal?

Our website doesn't currently accept PayPal but please keep an eye on our site, this payment method may be coming soon.

What is the security check?

Every order placed by credit or debit card undergoes a security check with your card issuer to ensure that the details we have match up to their records and that your card isn't being used fraudulently. In the event of non-authorisation by your card issuer, we'll contact you to let you know.

When will my card be debited?

We debit your card when we're preparing your goods for despatch. If your goods aren't currently in stock, we won't debit your card until they arrive with us.

I entered a discount code at the checkout/I'm entitled to free delivery, why is my order confirmation not showing the discount?

We apply the discount when we're despatching your parcel and after we've validated the discount code. So, it won't show on your order confirmation, but you'll only be charged the amount minus the discount.